Service Policies

 
 

SERVICE CANCELLATIONS

To ensure that we are able to dedicate adequate time to support you while providing you the best available service, we want to ensure that you are aware of our new cancellation rules. 

  • Cancellations made 72 hours (3 days) before the appointment will be charged $60 

  • Cancellations made 48 hours (2 days) before the appointment will be charged $120 

  • Cancellations made the day of or less 24 hours before the appointment will be charged at the full price 

  • Cancellations made more than 3 days before the scheduled time will not carry a cost.

We understand that unforeseen circumstances may arise, and we will always try our best to accommodate your scheduling needs.

HOLIDAY AVAILABILITY

Cleanley will now be closed on the below listed nationally observed holidays.

  • Memorial day 

  • 4th of July 

  • Labor day 

  • Thanksgiving and the day after Thanksgiving day

  • Christmas eve and Christmas day 

  • New Years day (1 January)

  • January 7th for Orthodox Christmas